Vintage Wine Estates, Inc.

  • Ecommerce Technology Manager

    Job Locations US-CA-Santa Rosa
    Type
    Full-Time
    Category
    Information Technology
    Location : Name
    Headquaters
  • Overview

    Vintage Wine Estates, Inc. is a collection of vintner family-owned winery estates and brands based in Santa Rosa, California. We are an industry leader across all sales channels and dedicated to providing wine consumers with a range of wine selections from $10 to $100 dollars. Vintage Wine Estates is a dynamic, growing organization seeking an Ecommerce Technology Manager to join our team. Customer service is central in our culture, with focus on both our external and our internal customers. We value individuals with an entrepreneurial spirit who enjoy working with a professional, results-driven team in a collaborative environment.

     

    The Ecommerce Technology Manager will play a key role at Vintage Wine Estates by taking ownership of the ecommerce and marketing technology systems. This individual will be responsible for implementing new e-commerce and marketing technologies and initiatives, as well as managing existing systems.

     

    This individual will work in close partnership with the direct-to-consumer marketing team and greater technology team to manage ecommerce technology systems to achieve the organization’s sales goals.

     

    The ideal candidate enjoys constantly looking for ways to optimize conversions, writing html for emails and landing pages, writing SQL queries to pull and analyze data to assist with marketing, and writing small programs to wire together digital services.

     

    This position reports to the CTO.

    Responsibilities

    Responsibilities

    • Work alongside the digital marketing and ecommerce teams to drive traffic and sales through user experience optimization
    • Collaborate with external technology partners to implement new technology features and diagnose issues.
    • Maintain ongoing ecommerce initiatives, site testing, development, and security.
    • Manages the ecommerce content administration through the Magento and Coresense CMSes
    • Monitor shopping cart behaviors to reduce abandonment and increase conversion rate
    • Participate in seasonal planning to ensure all product, promotion, and operational plans are in line with technical capabilities and/or the appropriate system updates are made to meet these needs
    • Perform analyses and provide interpretation, guidance and strong recommendations to aid decision-making for marketing initiatives and site enhancements
    • Stay current on digital marketing and ecommerce trends, research and evaluate market opportunities and customer behavior to increase revenue and customer satisfaction

    Qualifications

    Basic Qualifications

    • A technologist with proven success in a fast-paced complex business environment
    • Must be data-driven and results oriented
    • Excellent written and verbal communication skills
    • Demonstrated problem solving skills using logic and critical thought
    • Ability and confidence to make key decisions with significant business impact
    • Proven team player with the ability to guide and influence cross-functional teams
    • Understanding of basic cyber security and PCI compliance

    Education & Experience:

    • Bachelor's degree or equivalent experience in a field that has a logical connection to Sales, Marketing, or Technology
    • 3-5 years of experience working directly with ecommerce technology such as Magento
    • CSS, HTML, & JavaScript expertise
    • Experience using analytics tools such as Google Analytics
    • Experience with email marketing tools such as Mailchimp
    • Experience with the latest user testing platforms and practices
    • Experience with Digital Marketing, SEM/SEO, and Omnichannel Operations a plus
    • Experience with a scripting language such as Ruby or Python
    • Knowledge of PHP and Wordpress a plus
    • Knowledge of SQL a plus

    Vintage Wine Estates provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital or veteran status, or any other legally protected status.

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