Vintage Wine Estates is a collection of vintner family-owned winery estates and brands based in Santa Rosa, California. We are an industry leader across all sales channels and dedicated to providing wine consumers with a range of wine selections from $10 to $100 dollars. Vintage Wine Estates is a dynamic, growing organization seeking a Concierge to join our team. Customer service is central in our culture, with focus on both our external and our internal customers. We value individuals with an entrepreneurial spirit who enjoy working with a professional, results-driven team in a collaborative environment.
The concierge position requires a positive, friendly and professional demeanor. This position ensures the guests are welcomed and directed onto the property, creating the guest’s first impression and setting the tone for the entire experience. The secondary function of the concierge is to politely screen non-scheduled groups for appropriateness.
ESSENTIAL DUTIES AND RESPONSIBILITIES: